Processing Time: All orders are processed within 1-3 business days. Please note that our business hours are Monday to Friday, and we do not process orders on weekends or holidays.

Shipping Time:

Domestic Shipping (within the same country): Typically takes between 7-15 business days.

International Shipping: Delivery times for international orders generally range from 10-20 business days, depending on the destination and customs processing.

Please note that shipping times may vary depending on factors such as holidays, weather conditions, and customs processing.

Order Tracking: Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your order through the carrier’s website.

Shipping Costs: Shipping costs are calculated at checkout based on your location and the weight of your order. You will be able to see the exact shipping fee before you complete your purchase.

Customs and Import Duties: For international shipments, please be aware that customs duties, taxes, and other fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping fees.

Multiple Shipments: Since we use a dropshipping model, your order may be shipped from multiple suppliers. This means that some items in your order may arrive separately, and each item will have its own tracking number.

Delays: Shipping delays can occasionally occur due to high demand, customs procedures, or other external factors beyond our control. We strive to ensure your order arrives on time but cannot guarantee delivery dates.

Missing or Lost Packages: If your package does not arrive or is lost, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund.

Incorrect Shipping Information: Please ensure your shipping address is correct before completing your order. If the address is incorrect, please contact us immediately. Once your order is shipped, we cannot change the shipping address.

Shipping Partners: We work with reputable carriers to ship your orders, including USPS, FedEx, DHL, etc. Delivery times and rates may vary depending on the carrier and your location.

Returns and Exchanges: Please refer to our Return Policy for information on how to return or exchange items.

If you have any questions or concerns about shipping, feel free to reach out to our customer support team at Stridefitnessstore@gmail.com. We're here to help!